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May
Is It “Business As Usual” In 2021?
2020 will forever be known as “the year that changed everything.” A tiny, invisible entity was a force for an upheaval that completely transformed how we live, think, work....
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27AprRead MoreA 101 Guide to Innovation In The Digital World
In a world that was hurtling towards being completely digital even before COVID-19 forced it to pick up the pace, innovation is a many-faceted thing that constantly evolves. Digital...
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26MarRead MoreHarnessing data to make sense of the world around us
We currently inhabit a world where data is the new oil. Every minute of every day, enormous amounts of data are being generated, collated, and shared. Data is snowballing...
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19FebRead MoreWhy is it crucial for new leaders to have information access?
When executives move up the corporate ladder, there is often just one handover meeting (if they are lucky) or only the predecessor’s empty office to walk into with a...
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08DecRead MoreAccount Centricity Part 2: Grab That Cup of T!
by Karishma Sushilkumar The one-stop-shop began as a brick-and-mortar ideal. It grew to become a conceptual vision. One-stop is the promise of convenience, efficiency, and completeness. It is about bringing...
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16NovRead MoreThe Latest City: Account Centricity
by Karishma Sushilkumar Think about the American TV show Mad Men, a show about men and women of the 1960s working in the advertising world, and the phrase “account management”...
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20OctRead MoreSet Up your Customers for Success with these Building Blocks
Our team member Subba has been working with a SaaS-based Human Resource platform to help align their own people practice to global standards. This blog is a summary of...
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25SepRead MoreWhat It Means To ‘Design’ Communication For Execution
“Good business planning is 9 parts execution for every 1 part strategy.” – Tim Berry. Well, we couldn’t agree more. As much as we talk about the importance of...
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04SepRead MoreEffective Problem Solving: What Goes Into The Mix
We’ve all heard about effective problem-solving in one context or another. Perhaps, we have even been part of or facilitated an intervention or two. A quick Google search for...
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13AugRead MoreCustomer Centricity in the New World
The current pandemic is impacting and pushing organizations to rethink their operations. As businesses find ways to manage their internal operations and their people, there is a need to...