A multinational professional services firm specialising in delivery excellence, needed to move into the mindset and framework of a high-end value centre.

They were looking for qualitative solutions to help build an account-centric and business development mindset in their leadership team, as well as help the organisation understand what their strategy should be, to be aware of their client business better, to understand their own competitive advantage, and to go from execution focus to client-partnership focus.

At Above N Beyond, we follow a Why-What-How approach while proposing any change within established structures.

We first set out to understand the business landscape and what it would take to truly move the needle. We understood that key stakeholders were still driven by productivity metrics over business development metrics. For that to change, we would work with leaders across the board, across business verticals to bring in a sense of collaboration and mutual growth.